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SERVICE PARTNERSHIP

OEM-grade maintenance, fleet after-sales management and field team outsourcing

Cooperation Service Partnership Fleet After-sales Management
02 / 03   Overview

Fleet After-sales Management

Government & Enterprise Fleets · Annual O&M · Fully Managed
For government and enterprise customers we offer fully-managed annual O&M for fleets, covering scheduled inspection, preventive maintenance, spare-parts management, emergency repair and operation reporting. SLA-backed response and quality let customers focus on their core business while NingHang's team takes care of equipment operation.
Fleet After-sales Management 02SERVICE

Core StrengthsCore Strengths

OEM Backing

Supported by OEM technical documentation, dedicated tooling and spare-parts channels for authoritative, professional maintenance with guaranteed quality.

Rapid Response

A 7x24 hotline, standardized intake process and nearby service nodes guarantee response times and minimize downtime.

Standardized Workflow

A standardized flow from intake, inspection, repair and testing to delivery, with quality control, makes every service traceable.

Compliant Team

O&M teams are CAAC-certified and field-proven, working to certified, safe and compliant standards.

Service ProcessService Process

Intake

Submit a service request via hotline, email or online platform; the agent logs equipment info and fault symptoms and opens a work order.

Diagnosis

Engineers troubleshoot remotely or on-site, identify the root cause, and issue a report with repair plan and quote.

Repair

Repairs, part replacement and calibration are carried out under standardized procedures and quality control.

Delivery & Follow-up

A repair report is issued on delivery; periodic follow-up and preventive maintenance build a device health record for long-term reliability.

Fleet After-sales Management

Government & Enterprise Fleets · Annual O&M · Fully Managed

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